More than 40% of Japanese companies have no plan to make use of AI

TOKYO — Nearly a quarter of Japanese companies have adopted artificial intelligence (AI) in their businesses, while more than 40 per cent have no plan to make use of the cutting-edge technology, a Reuters survey showed on Thursday (July 18).

The survey, conducted for Reuters by Nikkei Research, pitched a range of questions to 506 companies over July 3-12 with roughly 250 firms responding, on condition of anonymity.

About 24 per cent of respondents said they have already introduced AI in their businesses and 35 per cent are planning to do so, while the remaining 41 per cent have no such plans, illustrating varying degrees of embracing the technological innovation in corporate Japan.

Asked for objectives when adopting AI in a question allowing multiple answers, 60 per cent of respondents said they were trying to cope with a shortage of workers, while 53 per cent aimed to cut labour costs and 36 per cent cited acceleration in research and development.

As for hurdles to introduction, a manager at a transportation company cited "anxiety among employees over possible headcount reduction".

Other obstacles include a lack of technological expertise, substantial capital expenditure and concern about reliability, the survey showed.

The poll also showed 15 per cent of respondents have experienced cyberattacks over the past year and 9 per cent had business partners that suffered cyberattacks during the same period.

Asked about damage, 23 per cent of those that suffered cyberattacks themselves or had business partners that were targets said business was temporarily halted, and four per cent said they suffered information leak.

On steps to enhance cybersecurity, 47 per cent of respondents said they were outsourcing defence whereas 38 per cent said they had in-house specialists.

Cyberattack victims in recent months included high-profile publisher Kadokawa whose case prompted the government to work towards strengthening cybersecurity measures.

The survey also showed half of firms support changing a law stipulating that spouses must use the same surname. Women take their husband's in more than nine out of 10 marriages, a practise opponents said takes away part of a woman's identity and burdens them with the masses of paperwork needed to make the change.

The issue came under renewed spotlight after the Keidanren business lobby last month asked the government to allow married individuals to keep their surnames.

In the survey, 50 per cent of respondents said they supported such legislative change compared with 11 per cent that opposed.

"The current system is hurting individuals' — and especially women's — dignity and freedom," a manager at a machinery firm wrote. An official at a steelmaker called change the "natural demand of the times".

In opposition, a manager at a non-ferrous metal manufacturer said allowing separate surnames could "weaken family bonds."

Asked how a change in the law would affect their business, 14 per cent of respondents said employee morale would be boosted and 10 per cent said it would help hiring activity, while 56 per cent said they expected no impact.

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